The Equip ID Solution
SERVICE WORK EXPENSIVE AND DISRUPTIVE
SUPPORTIVE DATA IS SCATTERED AND MUST BE CURATED
RESEARCH IS EXPENSIVE
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Solution
Equip ID: Streamlining Service, Research, and Management Workflows
Equip ID delivers a unified, data-driven approach that empowers every stakeholder—service technicians, research staff, and facility managers—to perform their roles with precision, speed, and confidence.
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Accelerated Service Operations
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Instant Equipment Identification
Technicians tap or scan each Equip ID tag to instantly retrieve make, model, service history, and OEM specifications—eliminating time-consuming manual lookups. -
Guided Repair Protocols
Step-by-step diagnostic checklists and troubleshooting guides populate automatically in the portal, ensuring first-time fixes and reducing repeat visits. -
Parts & Inventory Optimization
Real-time visibility into parts consumption and reorder thresholds minimizes stockouts and prevents service delays.
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Empowered Research Personnel
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On-Demand Operating Procedures
Researchers access validated SOPs, calibration records, and safety checklists directly from the tag interface—keeping experiments on schedule and compliant. -
Automated Maintenance Alerts
Equipment sends proactive notifications for upcoming preventive maintenance, filter changes, and calibration due-dates—protecting sensitive samples and avoiding costly downtime. -
Data-Driven Usage Insights
Utilization dashboards show run-time metrics and performance trends, enabling teams to plan experiments around high-availability windows.
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Actionable Intelligence for Management
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Centralized Asset Visibility
A dashboard view of all tagged assets reveals health status, maintenance history, and uptime statistics—supporting data-backed budgeting and capital-planning decisions. -
Regulatory Compliance Reporting
Built-in audit trails and electronic service logs simplify validation and inspection processes, reducing administrative burden and accelerating approval cycles. -
Cost-Containment Analytics
Detailed cost-per-repair and lifecycle-cost metrics empower finance teams to optimize service contracts, consolidate vendors, and extend equipment longevity.
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All of this capability is powered by every asset bearing an Equip ID tag and connected through our intuitive portal—delivering the right intelligence to the right person at the right time
Customer Portal Data
AGGREGATE INTELLIGENCE
DRIVE EFFICIENCY & COMPLIANCE
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How it Works
T.A.G. – Technology Assisted Guidance
Equip ID delivers the right intelligence to the right person at the right time
CRITICAL INTELLIGENCE
FOR SERVICE PERSONNEL
PROGRAM VISIBILTY
FOR SERVICE PERSONNEL
PROGRAM OVERSIGHT
FOR FACILITIES MANAGEMENT
& SERVICE CONTRACTORS
Why Equip ID has chosen NFC
An essential component of the Equip ID solution is NFC tags.
Near-field communication (NFC) allows the sharing of data – like videos, time stamps, or photos – over a distance of 1 1⁄2 inches between two NFC-enabled devices.
All modern smartphones are equipped with NFC and make secure transactions with tools like Apple Pay or Samsung Pay. Since an NFC transaction cannot be duplicated, it’s a clear choice over barcodes or QR codes.
Equipment Inventory Intelligence
Know What Equipment You Have – Everywhere
Get unsurpassed visibility into your mechanical equipment portfolio. Equipment Inventory Intelligence is searchable by manufacturer, model number, serial, location, area serving, photographs, type, and status enabling quick identification of exceptions and deficiencies
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Searchable by Location, Type, and Status
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Equipment-Specific Atttributes
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Equipment-Aggregated Data
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Equipment Data Integrations
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Quickly Identify Exceptions and Deficiencies
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Warranty Information
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Equipment Data Availability
Compliance Intelligence
Mobile Tools for Compliance Guidance & Assistance
Interactive forms and mobile tools assist site staff, building engineers and field service personnel in complying with AHJ / regulatory agency requirements, health and food safety protocols, cleaning and disinfection protocols, as well as brand guidelines and other management requirements.
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Owner & Management Maintenance Task Lists
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Area, asset and equipment-specific instructions and supportive content
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Guidelines to ensure the proper disinfection of surfaces to prevent the spread of biorisks
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Service Level Agreement Requirements
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Insurance Policy Requirements
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Authority Having Jurisdiction (AHJ) & Regulatory Requirements
[ex. NFPA, GBAC, Local Fire Dept., Dept. of Buildings, Dept. of Health, OSHA etc.] -
Interactive Forms & Mobile Tools
Equipment Intelligence
Empowers Staff, In-House Techs & Field Service Personnel
“At asset” level access to equipment-specific information & supportive content optimizes the inspection, testing, maintenance, and repair process.
Equipment Intelligence includes operating instructions, call avoidance scripts, subject matter expertise, tribal knowledge, notes from the field, OEM manuals, wiring diagrams, and technical specifications.
Providing the right people with the right information at the right time has many benefits:
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Improves first-time fix rates
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Increases equipment uptime
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Equipment Specific
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Reduces repeat repair visits
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Upskills the field force
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Category Specific
Warranty Intelligence
Track Equipment Warranties & Capture Rebates
Manage all equipment under warranty with registration and tracking of assets for visibility on In-service dates, warranty status, and warranty service validation
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Resupply
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New Roll Packages
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Roll Outs
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Retrofits
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Relocations
Payment Intelligence
Know What You’re Paying For
Equip ID delivers ‘Proof of Service’ and ‘Proof of Presence’ at the equipment level to provide payment authorization support
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Budget Assigned to Equipment
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Digital Wallet Authorizes Payment
